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Promote and implement Advanced Product Quality Planning (APQP) in the Product Generation and Solution Process (PSGP) and other products and processes to reduce overall quality costs and ensure a high level of internal and external customer satisfaction throughout the product lifecycle. Leading continuous improvement projects related to quality management to increase internal and external customer satisfaction and competitiveness.

1. Project management according to the DMAIC method for continuous improvement projects within global quality / EHS, for the purpose of increasing customer satisfaction, increasing efficiency and/or reducing NQE's (None Quality Expenses):

  • Define project and create project order: Customer requirements (Voice of Customer), problem description, profit determination and goal formulation, team composition, project plan and milestones

  • Understanding the process and evaluating performance: Process Mapping, Cause & Effect-Matrix, Process KPI and process capability; Test equipment capability (Gage R&R); Basics of statistics and statistics software Minitab, TrendMiner an advantage

  • Analyze the process and determine significant parameters: Ishikawa and Multi-Vari Diagram, Statistical Test & Analysis Methods (ANOVA, etc.), Correlation / Regression

  • Improve the process – determine optimal settings and procedures: Design of Experiments (DOE), Selected Lean Methods and Tools

  • Project Phase Control - Ensure improvements permanently: Statistical process control and response plans, successful completion of projects and sustainable implementation of procedures

2. Advertise, facilitate and implement quality planning tools and methods in the PSGP and other projects and processes using related SOPs, standards and other documents

3. Coordination and implementation of quality planning activities with all stakeholders (PM, T&I, GPE, Operation, local QM, SQM, Procurement, etc.)

4. Participation and/or management of project review meetings and status updates or communication of the current quality level

5. Ensure compliance with ZEISS guidelines, manuals, procedures, WI's, relevant norms/ standards, and regulatory requirements in projects

6. Ensuring that product quality complies with applicable specifications, supplier agreements, procedures, regulatory requirements for product quality and relevant national standards

7. Development and simplification of templates, protocols, test plans, test procedures and reports, coordination of analysis and corrective actions in case of errors in qualification, validation, and implementation

8. Strong connection with stakeholders and local quality to ensure that risks in production are considered and mitigated within the development phase. Remaining risks as input for local control plans

9. Act as a trainer/coach to enable local teams to work in the PSGP/APQP environment, assist with quality planning tools and processes, and conduct audits as needed

10. Further development of the APQP process according to the requirements of standards and interests of the Carl ZEISS vision, taking into account the requirements of PM, RA, global/local quality, GPE and operations

  • Completed engineering studies in the field of manufacturing and production technology with a focus on quality management - methods required

  • Professional experience of 3-5 years with a focus on quality is a prerequisite

  • A high degree of independence and initiative would be required

  • Flexibility, assertiveness, and communication skills are necessary in direct contact with customers and colleagues with the same overall objectives and different interests

  • Certified lead auditor for ISO 9001:2015 and ISO 13485 – auditor training for VDA 6.3 is an advantage

  • Project management according to the DMAIC method – Six Sigma Green Belt Level advantageous, Six Sigma Yellow Belt required.

  • Safe handling of APQP tools –QFD, D-/PFMEA, PFD, CP required

  • Safe handling of MS Office (e.g., MS Teams, Excel, Outlook, PowerPoint, Word) and SharePoint are required

  • Fluent German and very good knowledge of written and spoken English

Your ZEISS Recruiting Team:

Megha Vishwakarma
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